FXCM ONLINE SERVICE CENTRE
MyFXCM is an interactive Web site exclusively for FXCM clients. The site enables clients to quickly and easily perform administrative functions, as well as access account information and reports. MyFXCM requires no special software and can be accessed on any computer via your Internet browser 24 hours a day. You can also access it directly from the FX Trading Station by clicking on the "MyFXCM" button.
MyFXCM gives you the ability to:
- View your account balance
- Deposit funds
- Modify account margin
- Update contact information
- Change banking instructions
- Change passwords, security questions, and answers
- Access withdrawal and client forms
- Add additional accounts
- Transfer funds between accounts
Already a Live Client? Log in to deposit funds and access forms:
If you recently applied and have not received your account number yet, use these instructions to deposit funds and receive an account number: Deposit Funds
FXCM's operations staff is available via phone, e-mail, and live chat 24 hours a day, 7 days a week. Accordingly, all requests to modify the settings on your account or to deposit, withdraw, or transfer funds are processed within one business day of their receipt.
Form Submissions
Click on the appropriate link to download the form. All forms are in PDF format. Once completed, please fax to FXCM at: +44 20 7398 4051, or scan and e-mail to admin@fxcm.com.
- Withdrawal Request Form
- Limited Power of Attorney Form
- Revocation of Limited Power of Attorney Form
- Change of Contact or Banking Information Form
- Margin Change Request Form
- Transfer Request Form
- Multiple Session Request/Waiver
Alternatively, you may submit your documents as scanned images (JPG, GIF, DOC, PDF - no password protection please) to our Operations department at support@fxcm.com.au.
Note: If you have any questions or concerns, please feel free to contact us via e-mail at support@fxcm.com.au.
Note: If you have any questions or concerns, please feel free to contact us via e-mail at support@fxcm.com.au.
FXCM's operations staff is available via phone, e-mail, and live chat 24 hours a day, 7 days a week. Accordingly, all requests to modify the settings on your account or to deposit, withdraw, or transfer funds are processed within one business day of their receipt.